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Do you have a lot of questions?
Good thing we have plenty of answers

How does it work?

Everything you need to know about ProspectIn and how it works.

General

Please help! I don't understand how to use ProspectIn
Here is a link to our tutorial videos that will guide you step-by-step through your ProspectIn journey. Here's also a link to our blog. Here you'll find everything, from hacks to short articles to in-depth guides. Everything to help you become a ProspectIn and LinkedIn expert.
If you're still not entirely clear on anything, don't hesitate to contact us via chat from ProspectIn's CRM or by clicking on the chat icon at the bottom of this page. We're known for our super speedy responses.
How can I get a demo of ProspectIn?
We chose to develop a very ergonomic and easy-to-use tool with an affordable pricing. We don't have a dedicated demo sales team. We instead have an advanced on-boarding system that will guide you through ProspectIn step-by-step. Our customer support team is very responsive via our built-in online chat, so if you have any questions, don't hesitate to contact us.😁
Is it an extension or cloud software?
ProspectIn is a Google Chrome extension, which allows you to perform actions from your computer, unlike cloud software. Using an extension allows you to stay under LinkedIn's radar and avoid being flagged for suspicious behavior. Lean more about how ProspectIn keeps your account safe.
Do I need to keep a LinkedIn tab opened and my computer on for ProspectIn to work?
For your actions to be carried out, you will need to keep your computer turned on, with a LinkedIn tab open and the extension active. However, you can use your browser as you see fit, and you don't need to have ProspectIn's CRM open. 😄

Use of ProspectIn

Is there an export limit in the CRM?
You can export as many profiles as you want in the CRM. However, LinkedIn limits search results displays to 1,000. As a result of this, you can't unfortunately export more than 1,000 leads per search (up to 2,500 if you have Sales Navigator). If your search includes more than 1,000 results, try and split it into several smaller searches so you can eventually export all the leads from the search results. Here is an article that explains how to export more than 1,000 prospects.
How many prospects can I contact via ProspectIn?
Performing a extremely high number of actions per day triggers LinkedIn's suspicions, and may lead to your account being restrict for spamming.
To protect your LinkedIn account, we set maximum daily quotas for each action (between 80 and 100 for connection requests and follows, between 120 and 150 for messages and between 160 and 200 for profile visits). Once these quotas have been reached, no more actions will be sent until your quotas reset the next day (quotas are updated at 2 AM UTC+1). If you want to learn more about daily quotas, check out our article here!
Is it possible to change the time and days ProspectIn operate?
You can personally configure the times and days that ProspectIn perform actions. To do this, go to the ‘settings’ tab on the menu on the left-hand side of the screen. Please note that in order for your actions to be performed, your computer must be turned on with a LinkedIn tab open.
Can I continue using LinkedIn even when ProspectIn is working?
You can continue to use LinkedIn when ProspectIn is enabled, but we do not recommend that you send too many invitations or messages outside of ProspectIn, since we will no longer be able to ensure that your account stays below the limits set by LinkedIn. You can however respond to your prospects generated through ProspectIn without having to worry about exceeding your message quota.

Do you have a specific question?

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